Refund policy

Refunds:

At Beacon 22, every item is made to order specifically for you. Because our products are custom-produced upon purchase, we generally do not offer refunds for buyer's remorse, incorrect size selection, incorrect color selection, or other customer ordering errors.

Eligible Refunds:

A refund or replacement may be issued if:

Your item arrives damaged.
Your item contains a manufacturing defect.
You receive the wrong item.
Your order is lost in transit and confirmed by the shipping carrier.

To request a refund or replacement, contact us within 30 days of delivery and include:

Your order number
A description of the issue
Clear photos showing the problem

Non-Refundable Situations

Refunds will not be issued for:

Incorrect size ordered
Incorrect color ordered
Change of mind
Buyer's remorse
Minor print placement variations within industry tolerances
Incorrect or incomplete shipping addresses provided by the customer

Returns:

Because all products are custom-made, we do not accept returns or exchanges unless the item is defective, damaged, or incorrect. In most approved cases, you will not be required to return the item.

How Refunds Are Issued:

Once your claim is reviewed and approved, we will issue either:

A full refund to your original payment method, or
A replacement product at no additional charge.

Contact:

If you have questions about your order, please contact:

Beacon 22 Support
Email support@beacon22apparel.com

Refund Policy: